CAD · Control room

The control room,
finally one screen.

A full computer-aided dispatch system built for UK ambulance and event-medical operations. Live resources, drag-and-drop tasking, command log, broadcast comms, plus a native Windows / macOS app so it doesn’t live in a browser tab.

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How it works

From signal to handover.

Step 1
Incident raised
Phone, radio or self-report. Logged with C1–C4 priority and location.
Step 2
Drag to assign
Drop the incident onto the closest available resource on the live map.
Step 3
Crew tasked
MDT inside the Portal app receives the job with route and priority colour.
Step 4
Logged & audited
Every assignment, status change and message captured in the command log.

What CAD does

Live tracking of every resource on a map, drag-and-drop incident assignment, full command log and a native desktop app for control-room staff.

Live resource map
Every vehicle, RRV and on-foot crew tracked in real time with status colours.
Drag-and-drop tasking
Assign incidents in one motion. No forms, no dropdowns.
C1–C4 priority queue
Incidents colour-coded by priority with auto-escalation rules.
Full command log
Every action timestamped and attributed. Incident-grade audit trail.
Works offline
Keeps running through outages and venue dead-zones, then reconciles.
Broadcast comms
Push alerts to a sector, a vehicle type or the whole event in one click.
Resource board
Sortable, filterable, drag-rearrangeable list view alongside the map.
Native desktop app
Tauri-built Windows and macOS app, with keyboard shortcuts and multi-monitor ready.

Better together

Built to flow into the rest of the platform.

Portal
Staff app (iOS & Android)

The pocket app every member of your team uses every day: shifts, ePCR, compliance, vehicle checks and live tasking, in one place.

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MDT
Built into the Portal app

In-vehicle terminal for active crews: incidents pushed straight to the team, priority-coloured alerts, turn-by-turn navigation and a one-tap emergency button.

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ePCR
Clinical records

JRCALC-aligned electronic patient care records that keep working with no signal: vitals, treatments, attachments and PDF handovers with full audit trail.

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See CAD in your operation.

Book a demo and we'll walk you through it end-to-end.

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